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Russia Visa Express · Privacy information

Privacy information

The main website’s privacy notice (German) provides information about our company. The following information describes how your information is handled on Russia Visa Express. Unlike the main website’s description of application documents, this website stores your submitted answers and documents so that authorised staff can process your application.

Who operates this website

Russia Visa Express is a brand operated by 1a Visum Service oHG. Contact us about your information at [email protected].

Joachimsthaler Straße 19, 6.OG, 10719 Berlin, Germany.

Information handled here

The account and checkout collect contact, billing and application information. The application requests identity, passport, travel, family and employment details, answers about your circumstances, and supporting files. Authorised staff can review the submitted application and its documents.

Draft text on your device

Draft answers are saved in this browser and can be restored within seven days of the last save. Unsubmitted files are not saved. Avoid shared devices; you can remove local drafts through your browser’s site-data settings. Answers and files are sent for review when you submit the application. Keep your private application link secure.

Website operation and external resources

The application is hosted on a Hetzner server in Helsinki, Finland. Cloudflare handles public website traffic and security. When used to protect sign-in and application submission against abuse, Cloudflare Turnstile processes your IP address and browser/challenge information. The design loads Google Fonts and an Unsplash image, so your browser can send those providers your IP address and request information. Google Analytics and Plausible are not configured for this website.

Essential session cookies support login, application checkout and secure form submission. Disabling these cookies can prevent those functions from working.

Purposes and retention

Contact, order and application information supports customer requests, application administration and staff review. Technical request information supports website operation and security. Retention is limited by the purpose of processing and applicable legal requirements. Application documents and identity information are assessed separately from application and accounting records. Contact us to request deletion; mandatory retention requirements may restrict deletion of specific records.

Your rights and contact

Depending on the applicable conditions, you may request access, correction, erasure, restricted processing or portability, object to processing, withdraw consent and complain to a supervisory authority. Contact the operator above to make a request. We do not make automated visa approval decisions.

Keep your application link private

Your application link can provide access to your application. Keep it private. Registered customers can also access their applications through their account.

Changes to this notice

Updated 16 October 2026. We update this notice when the service or its processing changes.